Privacy Policy

1. Introduction

Welcome to China FS Peptides ("we," "our," "us"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://xiancool.cn (the "Site") or interact with us.

By using the Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information from and about users of our Site:

  • Personal Data: While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include:
    • Name
    • Email Address (e.g., [email protected])
    • Company Name
    • Phone Number
    • Shipping/Billing Address
    • Inquiry and communication content
  • Usage Data: We automatically collect information on how the Site is accessed and used. This may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, and other diagnostic data.

3. How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our Site and services.
  • To process and manage your inquiries and quotes for our peptide raw materials (e.g., collagen peptide powder, carnosine).
  • To notify you about changes to our Site or products.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our Site and services.
  • To monitor the usage of our Site.
  • To detect, prevent, and address technical issues.

4. Legal Basis for Processing (GDPR Compliance)

For users in the European Union and United Kingdom, our legal basis for collecting and using the personal information described in this Privacy Policy depends on the context in which we collect it. We typically rely on the following bases:

  • Performance of a Contract: To fulfill a quote request or potential contract with you.
  • Legitimate Interests: To operate and improve our business, such as for analytics and security.
  • Consent: Where we have obtained your explicit consent, for example, for marketing communications. You can withdraw your consent at any time.

5. Sharing Your Information

We may share your information in the following situations:

  • With Service Providers who assist us in operating our website and business (e.g., hosting providers, email service providers).
  • To comply with a legal obligation or to protect our rights, privacy, safety, or property.
  • In connection with a business transaction, such as a merger or sale of assets.

6. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

7. Your Data Protection Rights (GDPR & CCPA)

A. For EU/UK Users under GDPR:
You have the right to:

  • Access, update, or delete the information we have on you.
  • Rectification of your personal data if it is inaccurate or incomplete.
  • Object to our processing of your personal data.
  • Restriction of processing your personal data.
  • Data portability.
  • Withdraw consent where we have relied on consent to process your data.

B. For California Users under CCPA/CPRA:
You have the right to:

  • Know what personal information is collected, used, shared, or sold.
  • Delete personal information held by us and our service providers.
  • Opt-out of the "sale" or "sharing" of personal information. (China FS Peptides does not sell personal data as defined by CCPA).
  • Non-discrimination for exercising your CCPA rights.

To exercise any of these rights, please contact us at: [email protected]. We will respond to your request within the timeframes required by applicable law.

8. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

9. Cookies
Our Site uses Cookies and similar tracking technologies. For more information, please see our dedicated Cookie Policy.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us: